first direct

Security

Spyware

Some security risks are sneakier than others. So sneaky, in fact, that you might not ever realise they're there. But luckily, there are some simple, and free tools to make sure you're not being spied on.

What is spyware?

'Spyware' is a general term for programs that hide in your computer and invade your privacy. They gather data about you and send it over the internet without your permission. Sometimes, this data can hijack your web browser and display unwanted pop-up advertising on your computer.

What are the effects of spyware?

At best, it can slow down your computer and internet connection; at worst, it can pass on confidential information like credit card numbers and passwords to criminals.

How does spyware get inside my computer?

Sometimes it gets installed alongside another program (typically peer-to-peer file sharing programs used to download music over the internet). Therefore, it is necessary to read the small print with programs very carefully to see what you are agreeing to do. Sometimes spyware simply installs itself without you giving any permission. In most cases, spyware is very difficult to remove without anti-spyware software.

So it's just as dangerous as a virus?

Yes. And potentially more dangerous if it captures all your key strokes, but not all spyware programs will be picked up by anti-virus software or stopped by a firewall.

How can I tell if I have spyware on my computer?

Typical symptoms include a slow computer or internet connection, unexpected changes to your web browser and unwanted pop-up adverts. Some spyware is designed to stay completely undetected while it scans for private information, so the best way to play safe is to use anti-spyware software and to scan regularly.

Where can I get anti-spyware software?

If you're running Windows XP or Vista then we recommend downloading the Microsoft Defender anti-spyware program, which is available free from Microsoft security.

Other options include:

AdAware 

Spybot 

Spyware Blaster 

Spy Sweeper 

 

first direct is a division of HSBC Bank plc. © HSBC Bank plc 2008. All Rights Reserved. Member HSBC Group.
Because we want to make sure we're doing a good job, we may monitor or record our calls. We hope you don't mind.