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Summary box 

Find out about key product features of the first direct gold card

first direct enthuse 

Watch our customers give their thoughts about our service and how rewarding they think our products are

 

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What customers say about our gold card

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Credit Card New Purchases - Recommendation graph

The above graph shows the percentage of people likely to recommend first direct for new Credit Card purchases.

Extremely/very likely to recommend

  • February 2009: 72%
  • March 2009: 69%
  • April 2009: 66%

Extremely/very unlikely to recommend

  • February 2009: 0%
  • March 2009: 0%
  • April 2009: 1%

Source - first direct post purchase surveys, based on 3 month rolling data.

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